Fake delivery and parcel texts
A text says your parcel is held and asks you to pay a small fee or confirm details.
Sample content for development. This profile will be reviewed by DTI before launch.
How it works
These messages copy the style of delivery companies. The link leads to a convincing page that asks for a small 'redelivery' fee. The real goal is your card number, one-time codes or login details.
What it can look like
#+44 7700 900412
Today 9:41
Swiftpost: Your parcel could not be delivered due to an unpaid fee of $1.99. Pay within 24h to avoid return: swiftpost-redelivery.help/pay
Illustration. Names and numbers are fictional.
Warning signs
- You weren't expecting a delivery, or the message doesn't name what it is
- A small fee to 'release' or 'reschedule' a parcel
- A link with a strange or misspelled web address
- Urgency: 'within 24 hours' or 'will be returned to sender'
Common tactics
- Look-alike web addresses and copied logos
- Asking for card details and then a one-time passcode
- Sending the same text to huge numbers of people at once
What to do
- Don't tap the link. Check tracking on the courier's official app or website
- If you entered card details, call your bank using the number on your card
- Forward scam texts to your carrier's spam reporting number where available
- Delete the message after reporting it
Reporting
Report the message or account to the platform it came through, then report to your country's official fraud reporting service. If money or banking details are involved, contact your bank or payment provider first.